Customer Reviews

Get More Reviews. Get Found Online. Win More Business.

Customer Reviews

Get More Reviews. Get Found Online. Win More Business.

Five-star Google review notification on smartphone for local business

Win More Business

Get found with Reviews

Be the obvious choice for people who find you online. Stand out on the sites that matter by easily collecting hundreds of customer reviews.

Turn customer reviews into your competitive edge

Get new reviews, manage them and promote them across the web. All from one dashboard.

Centralized dashboard for managing Google reviews across locations

GOOGLE DIRECT REVIEWS

The power of Google

behind every review

Get more customer reviews on Google by leveraging Velocity Designs's direct integration with Google's private API.

Direct Google review request sent via text message
Automated text message requesting Google review from customer

Get Customer Reviews Automatically

Collecting new reviews has never been easier. Velocity Designs sends customers to top review sites to share their feedback.

REVIEW MONITORING

Monitor all your reviews in one place

Access all your customer reviews, for every location, from every source, in one dashboard.

All customer reviews across platforms in one dashboard

Why Online Reviews are your Most Powerful Marketing Tool

93% of consumers read online reviews before choosing a local business. That's not a stat worth ignoring — it means your Google rating is doing more selling than your website, your ads, or any brochure you've ever printed.

The problem most businesses run into isn't that their customers are unhappy. It's that happy customers don't leave reviews unless you ask. Unhappy customers always do. That gap is where reputations get damaged — not by bad service, but by silence.

Customer leaving a five-star online review for a local business

Set it and FORGET IT!

How it Works

Velocity Designs automates the review request process so you collect reviews consistently without adding anything to your plate.

1. A customer visits, makes a purchase, or completes a service

2. Our system sends them a text or email at the right moment asking for feedback

3. If they're happy, they're directed straight to your Google listing to leave a review

4. If they have a complaint, that feedback comes to you privately so you can resolve it before it becomes a one-star post

5. Every review — Google, Facebook, and more — appears in one dashboard so nothing slips through

The whole process runs automatically. You set it up once and it keeps working.

Text message requesting a Google review sent automatically to a customer
Dashboard showing growth in Google reviews and star rating over time

More 5 Stars = More Business!

What You'll See

Most clients see their first new reviews within the first week. Within 90 days, most have more reviews than they collected in the previous two years combined.

More reviews means:

- A higher star rating, which pushes you up in local search results

- More clicks when people find you on Google Maps

- More trust when prospects are comparing you to a competitor

- More sales — people buy from businesses they trust

Google, Facebook, Yelp, and any other platform

Beyond Google

Google matters most, but you're not limited to one platform. We monitor your reviews across every major site — Google, Facebook, Yelp, and others — so you always know what customers are saying and where.

Negative reviews happen. When they do, you'll know immediately so you can respond professionally and show future customers how you handle problems. How a business responds to criticism says as much as the review itself.

Customer reviews from Google, Facebook, and Yelp shown in one dashboard
Business owner in the fast lane responding promptly to a new customer review

Don't let reviews slip through your fingers!

Getting Started

Setup takes less than a day. Once we connect your business to the platform, the automation handles the rest. Most clients are collecting new reviews within 24–48 hours of going live.

Customer Experience Done Right

A Flexible Solution With

Lots of Advantages

Velocity Designs is the only comprehensive platform for customer experience that offers a range of products that scale with your business. Book a time to chat with a Product Specialist to see how Customer Reviews can help impact your business.

Easily Integrates With Leading Apps

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Explore a better way to grow

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