Webchat
Convert More Website Leads With Webchat
Customer Reviews
Get More Reviews. Get Found Online. Win More Business.
Get More Website Leads
Convert Better With Webchat
Put webchat on your website in a breeze
and get fresh leads straight to your inbox.
Convert website visitors
into leads with Webchat
Every conversation starts with a name and a real phone number, so you can
immediately focus on closing the deal instead of fishing for contact details.
LIVE CHAT
Engage leads instantly
on your site
Engage your website visitors right when they come in. Livechat makes the conversation real-time.
Keep your leads
engaged even when
they leave your website
Webchat allows you to text your leads even when they leave your website. Using business texting we route messages to their mobile phone so you don't lose them.
CUSTOMIZATION
Make the Webchat
widget yours
Add a personal touch to your chat window by
customizing chat icons, colors, and the greeting.
Let visitors know who they'll be chatting with. Add names, photos, or even a pic of your business mascot.
Most Website Visitors Leave Without a Word
The average business website converts 2–3% of visitors into leads. That means 97 out of every 100 people who find your site leave without contacting you — and most of them never come back.
Webchat changes that math. When a visitor has a question and gets an instant answer, they stay. When they have to hunt for a contact form and wait for a callback, they leave for whoever answers faster. In local business, the first to respond usually wins the job.
Stand out from the rest
What Makes Webchat Different From a Contact Form
A contact form asks someone to wait. Webchat starts a conversation.
The difference matters because your website visitors are usually in research mode — they're comparing options and haven't decided yet. The business that engages them first while they're still in that window wins the conversion.
With Velocity Designs Webchat:
- Every conversation captures a real name and phone number before the chat starts — no anonymous visitors
- Conversations continue over text even after they leave the site, so you don't lose the lead
- You can respond from your phone without being tied to your desk
- It connects to the same inbox as your other messages, so nothing gets missed
Continue the conversation anywhere
Setup is Simple
Webchat goes live on your website in minutes. You customize the colors, the greeting, and the name that appears in the chat window — then it's active.
You don't need technical help to manage it. Conversations show up on your phone the same way a text message does. When you're busy, the chat captures the lead and holds it until you're ready to respond.
Follow up without lifting a finger
The Follow-Up That Closes Deals
Most leads don't convert on the first contact. Our webchat follows up by text automatically — a simple, professional message that keeps the conversation going without you having to remember to do it.
For local service businesses, this follow-up system alone has turned dead leads into booked jobs. A plumber who responds to a webchat lead within 5 minutes is almost guaranteed the call. One who responds the next day usually isn't.
Customer Experience Done Right
A Flexible Solution With
Lots of Advantages
Velocity Designs is the only comprehensive platform for customer experience that offers a range of products that scale with your business. Get started below to see how Velocity Designs can help impact your business.
Easily Integrates With Leading Apps
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